Customer Succes Analyst - US at MOLOCO
Organization Name: MOLOCO
Organization Location: Redwood City, CA
Organization Website: https://www.molocoads.com/en/
Job Title: Customer Success Analyst
About MOLOCO: MOLOCO is a machine learning company that empowers mobile businesses to unleash the power of their data for fast, sustainable growth through the programmatic advertising ecosystem.
About the Role: We are looking for a Customer Success Analyst to lead our valuable clients' successes with data-driven analysis and management of campaigns. While tackling challenging real-world problems, you will make a positive impact on hundreds of millions of mobile users and grow with top-notch colleagues.
What You’ll Do:
Learn to ascertain and fully comprehend advertiser's marketing needs to effectively communicate how our programmatic solution will help them achieve goals
Analyze campaign data and suggest better solutions to internal and external customers
Work with all account teams to ensure the successful onboarding of the new advertisers
Work with the account team to identify account growth opportunities via data
Participate in developing and improving our advertising platform and internal tools
Understand the mobile ecosystem and stay current on industry trends
Travel as needed to key industry events and conferences
What You’ll Need To Succeed:
Excellence in logical thinking, problem-solving, and familiarity with big data and numbers.
Basic understanding of SQL and Excel are a must
Great communication skills
Strong ownership mentality and a curious approach to problem-solving
Strategic and consultative approach with the focus on building long-term partnerships.
Passions for continuous growth and success of the organization, as well as yourself.
Team player and the ability to adapt to a fast-growing/changing company
Job Type: Full-time
Remote Work Available?: Remote WFH until June of 2021. Hybrid model once it is safe
Salary Range: Negotiable
Desired Start Date: Feb 2021
